[Tutorial] How to Enable Background App Refresh to Download SharePoint Items Background

Overview

When a SharePoint list or folder is marked as “Offline Sync,” the Filamente app can retrieve the SharePoint contents even when the app is running on the background. To use the feature, please enable offline sync for a SharePoint list or folder and verify that Background App Refresh is enabled for the Filamente app.

How To Enable Offline Sync

To configure offline sync for a SharePoint list or folder, please perform the following steps:

  1. From Workspace, navigate to your SharePoint site
  2. Tap “Offline Sync” icon for a SharePoint list that you would like to sync. (If you would like to sync a sub folder, navigate to a sub folder and perform press-and-hold)
  3. Enable Offline Sync
  4. Tap Save

 

How To Verify Background App Refresh

If the Background App Refresh feature does not work, please the following steps to verify that Background App Refresh is enabled for the Filamente app:

  1. Settings > General
  2. Tap Background App Refresh
  3. Verify that the Background App Refresh is enabled
  4. Scroll down to fine the Filamente app
  5. Verify that the background app refresh is enabled

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